Cancellation Policy

At Hairvival, your time and beauty are our top priorities. To provide the best service and accommodate all clients, please review our deposit, no-show and cancellation policy carefully: ~ Nonrefundable Deposit ~ To secure your appointment, a $20 nonrefundable deposit is required at the time of booking. This deposit guarantees your spot and applies toward your total service cost. Please note: - The deposit is nonrefundable but can be transferred to reschedule your appointment if done within the allowed cancellation window. - Appointments without a paid deposit may not be confirmed or held. - Failure to pay the deposit will result in the appointment being released to other clients. Thank you for understanding and helping us maintain a smooth and professional scheduling process. ~ Appointment Cancellations ~ Clients may cancel their appointment up to 12 hours before the scheduled start time without penalty. Cancellations made less than 12 hours prior will be subject to a $15 no-show fee. ~ Rescheduling ~ Rescheduling is allowed up to 4 hours before the appointment start time through our online system. Reschedules made less than 4 hours before your appointment may also incur the $15 fee. ~ No-Shows ~ If you do not show up for your appointment without any prior notice, a $15 no-show fee will be charged. ~ Late Arrivals ~ If you arrive late, your appointment may be subject to rescheduling to avoid impacting other clients. ~ How to Cancel or Reschedule ~ Please cancel or reschedule via phone, text, email, or through our online booking system within the timelines above to avoid fees. Thank you for respecting our time and helping us provide excellent service to all Hairvival clients!

Contact Details

• 1330 North Garden Drive, St. Louis, MO, USA

  3142588908

  Hairvival@gmail.com